Saeco was a small enterprise started in 1981 in Italy, in Gaggio Montano, near Bologna.
In 1985, it was the first company in the world to develop the “bean-to-cup”, a completely automatic and innovative Italian espresso brewing system, from the coffee bean to the cup.
Since then, Saeco has been developing coffee machines that can satisfy the tastes of people with different lifestyles, in and out of the home, in the consumer and professional channels.
The purchase of the Gaggia brand in 1999 strengthened its purpose of providing Italian excellence in the coffee sector.
Since 2009, with the arrival of Philips, Saeco has become a global player able to cover the entire offer of coffee machines. The synergies between Philips and Saeco boosted the development of technologies and new patents.
Those years saw the definition of the “Vending & Professional” Division of the company as an autonomous production unit focused on the out of home sector, able to provide top solutions for the Office, the Ho.Re.Ca. and the vending markets.
In 2017 the Saeco Professional Division becomes part of the N&W Global Vending Group, the world vending leader, which at the end of the same year rebrands as EVOCA Group.
This shall allow the company to become even more prominent in the professional coffee machines world business, with the Saeco and Gaggia brands, recognised icons of the Made in Italy in terms of technology, quality and style.
RESEARCH AND DEVELOPMENT
To address the needs of out of home operators promptly is essential for Saeco.
This is why designing and producing rational and reliable machines that are also easy to maintain, with the correct balance of tradition and modernity, has always been the main goal of the Saeco Research & Development department.
The company was able to develop its own know-how in house, so as to guarantee a product that is 100% made in Saeco: from research to prototyping, from development to pre-launch tests of new products.
Over 45 patents filed by the corporate team in the last 10 years. 10-15 projects developed each year and 3 research labs, one of which is VDE-certified, are proof of Saeco’s technological vocation.
Saeco is one of the few companies that has developed in-house all the fundamental know-how and necessary technology to apply the most advanced coffee brewing methods in and out of home.
Throughout its history, the addition of important stakeholders such as Philips and, since 2017, N&W Global Vending now Evoca Group, allowed Saeco to reach the top, especially in the professional sector, and to prepare for new challenges and increasingly ambitious goals.
QUALITY AND CERTIFICATIONS
A promise that is a commitment to be kept every day:
to comply with the highest qualitative standards thanks to certified and standardised production processes.
Quality control is a cyclical process that, in Saeco, starts from the project phase, continues through the product development, testing and research phases, and finally involves the production and marketing logics. Constant monitoring is necessary, to be always able to offer high-quality products.
The Saeco production system is also UNI EN ISO 9001:2015 certified and the products are VDE, IMQ, CSA and NSF certified.
The company follows a Total Quality Management logic that strives to provide global customer satisfaction, in line with the international laws and regulations, including non-mandatory ones, and promotes and disseminates the culture of quality also inside its own organisation.
Saeco is fully aware of the environmental impact of industrial production, and for this reason complies with the RoHS (Restriction of Hazardous Substances Directive) and WEEE (Waste Electrical and Electronic Equipment) standards.
Sustainable production, nowadays, is a requirement.
This is why Saeco, in the planning, raw materials selection, production and assembly, and the transport and disposal phases, is constantly aware of the need to protect the environment.
Our constant philosophy is to produce excellence while respecting the environment.
In full compliance with the regulatory provisions, the most recent corporate ecomanagement protocols are adopted, to obtain a final product that is future-oriented.
The UNI EN ISO 14001:2015 certification is proof of Saeco‘s concrete commitment to eco-friendly industrial processes and reliable Environmental Management System.
Saeco also implements the UNI ISO 45001:2018,Occupational Health and Safety Management System certification provisions, to create safer working conditions, better performance and new business opportunities.
Sustainable quality and leadership, this is the challenge that Saeco faces in an eco-friendly way.